Frequently Asked Questions

General FAQ

Read the answers for the most common questions we received from our guests. It might help you to get quick answers for questions that you have.

Trip Preparation

For an enjoyable kayaking trip, you don’t need a pile of gear. Our checklist is a handy way to ensure you don’t forget any essentials.


A good place to start and look for answers about our tour booking, cancellation and refund policy.

General FAQ

River kayaking is a most amazing way to discover nature and the world. It’s inexpensive and environmentally-friendly, does not require months of training, and it is good for the body and soul.

For flat water rivers, you do not need to be able to swim. 

In the unlikely occurrence that your kayak capsize, you can easily exit the kayak and your high-buoyancy life-jacket will keep you afloat.

We are very lucky in that the Semadang river is exciting, and unbelievably fun, it is also one of the safest rivers in Sarawak. However, as with all adventure sports, there is inherent and assumed risk involved. We do our very best to minimise and manage risk.

Our friendly, supportive staff will teach you the simple, necessary skills you need in order to enjoy your time on the water. For precautionary purposes all guests are required to wear a lifejacket (or PFD personal flotation device).

All our tour guides are certified in CPR, First Aid with American Heart Association and carry first aid equipment with them.

Some medical conditions may prohibit you from the tour but most will not. It’s very important however that if you do have a medical condition that you let our staff know prior to kayaking, this is not to stop you from kayaking but to inform your personal guide so that they can help in the unlikely event that something does go wrong. If you require medication for your condition (eg. asthma inhalers), you will need to bring that with you in case it is needed.

For flat rivers classed grade 1 – 2 we allow you to participate if you are 5 months pregnant or less. 

There is a risk that a pregnant person could sustain a blow to the abdomen either through falling out the raft, from a paddle or from another client or someone falling against them.

Yes you will. Kayaking is a great activity for rainy days as you are dressed to get wet anyway!

There is no maximum age, however the person must be able to fit our gear and safety equipment.

Generally we have a limit of 120 kg weight limit for kayaking the single kayak. 

Ultimately it will be at the discretion of the trip leader and guides as to who is appropriate to participate in the trip.

Kayaking and cycling will still go ahead if it’s raining, you are going to get wet anyway and the river is normally at its best then. We will not refund if you decide to cancel at short notice due to rain or bad weather.

With regard to the rainy season, it is safe to kayak. But its all depends on the water level, if the water level rise unexpectedly high, we might have to re-schedule or cancelled the activity if necessary.

We use double kayak, which means you will be paddling with another person. You may like to book with a friend and paddle together, or you may be happy to get to know your fellow travelers by kayaking with them. For more experienced kayaks we can convert the kayak into a single if you wish.

This is a great family holiday for children of 6 years plus. They will be constantly stimulated and by that age they are physically strong enough to paddle.

No. Semadang river is safe from crocodile. The water runs from the Borneo Highland and it is interesting to note that the Crocs does not live here.

The kayaking and rafting distance is around 10km which normally takes around 3 – 4 hours with few stops in between and it the duration depends on the pace of the group.

However, for those doing water activities and caving adventure, the duration certainly be longer and could approximately take up to 6-8 hours.

A sit-on-top kayak allows you can safely enjoy all the pleasures of kayaking without having to learn difficult self-rescue maneuvers. It allows the paddler to enter and exit the kayak easily from water, and paddle without feeling confined.

There is always a chance of coming across monkeys, monitor lizards, and kingfisher but these events are not guaranteed.

In order to reduce our impact on the environment we have a maximum of 8 to 16 clients depending on the duration of the trip.

We feel this also gives clients and guides the opportunity to get to know each other better. Many of our clients forge lasting friendships on our trips, meeting up on subsequent paddling journeys.

Semadang River is the most popular spots for kayaking and bamboo rafting location in Sarawak thanks to its easy access from Kuching city centre.

However, there are a number of other sites that suits the need of individuals or groups.

Sungai Tutoh in Baram and Sungai Majau in Baleh are among other options if you are keen to have a longer kayaking journey in Sarawak.


Trip Preparation

You will need a swimsuit, change of clothes, a towel, water shoes and spectacles straps. There are shower rooms after the trip.

Anything valuable should be left behind at your accommodation or there are secure lockers at our base.

For specific details, check out the individual page of the tour you’ve booked.

You should wear your water shoes, wetsuit booties or the local rubber shoes to the kayaking base.

Yes you can, however we do recommend a sports strap or tie for glasses,

Because of the nature of the river, we can’t guarantee the safety of your glasses so if you can do without them we recommend leaving them behind.

Yes you can as long as you have straps for it.

For those waterproof smartphone, we highly recommend that you get casing with a wrist or chest harness mount for it because we cannot guarantee their safety against damage even if waterproof. 

Yes we do a small 5L waterproof bag. If you plan to bring along any valuable belongings, our guides are ready to keep it in the locker.

We cater for all dietary preferences. Our vegetarian clients are always amazed and very pleased with the variety and options we have for them. With other preferences or food allergies, we recommend you contact our office with specific questions

Get started on planning your trip


Yes we recommend that you do, especially during the peak seasons because space can be limited. This is also true for season in June – September and during the school holidays in November and December.

You can book any our trips through our website. You can also do it in person at the Semadang Adventure Sales Office at DD209, Batu Kawah New Township, Jalan Batu Kawah or at our River Base in Kampung Semadang, or on the phone +6013 804 2118.

Yes you can absolutely book as a single traveler. The 2 person minimum applies to the overall trip size in order for us to run the trip. By its very nature a kayaking trip is very social, you will meet interesting people and make plenty of new friends along the way.

We run the activities all year round. Contact us and we and we’ll arrange the trip according to your tentative date and numbers. 

We can transport you from any location in the Kuching city centre.

We can also pick you up from accommodation along the way to Jalan Puncak Borneo.

However, we do not provide pickup from Damai, Santubong, Bako, and Bau area. Please call us for more information.

We have never cancelled a tour in the history of the company due to a lack of numbers and never will. On occasion, in exceptional weather circumstances, a tour might have to be cancelled. In such a situation a full refund is granted.

Lunch and refreshment will be provided at our base camp in Semdang.

If you wish to request for vegetarian food, please notify our management so that we can make an arrangement for your request.

You are also invited to bring your own food. Please note however that eating food is not allowed on any of our buses.

Yes, all attractions are included in the price of the ticket unless otherwise stated on the individual tour page.

Being a local Kuching tour operator, we know the best places to stay! We’ve got something for every budget, check out our Accommodation Recommendations page here.

At this time our tours run uniquely in English & Bahasa Malaysia. If you would like to organise a tour in your native language, please book a private tour and let us know about your requirements when booking.

Our cancellation policies change dependent on which type of tour you’ve booked. You can find the individual cancellation policy for each tour on the experience pages. 

  • A minimum of 48 hours notice of any cancellation is required to avoid any cancellation fees being charged.
  • Cancellations with less than 48 hours but more than 24 hours notice will be charged a 50% cancellation charge.
  • Cancellations within 24 hours of departure or no shows will be charged 100% cancellation fee.
  • Group Booking. Ten (10) working days notice is required if the entire group is cancelling to avoid cancellation charges.
  • Semadang Adventure must be advised of the final numbers prior to trip. If booking numbers change, we require 48 hours notice of cancellation or full price of persons that don’t show will be charged.


For private tours, cancellations made 7 days or more prior to departure date, you’ll get a 100% refund. If you make your cancellation 72 hours or less (up to 7 days) you’ll receive 50% back due to the booking of tour.

  • Trips cancelled by Semadang Adventure for any reason (flooding, weather or other circumstances beyond our control) will be refunded in full if an alternative trip / date is not suitable.
  • Refunds of varied values may be granted on a case to case basis on compassionate grounds, for example family tragedy.