Privacy Policy



Terms of Service

Semadang Borneo Adventure Sdn Bhd and Semadang Kayak (“we” or “us”) are committed to protecting and respecting your privacy. This Privacy Policy sets out our policies and procedures for collecting, using and disclosing information provided to us by users of (“SK”), (“SBA”).


This Privacy Policy governs your use of our services and by clicking below, you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.


Changes to our Privacy Policy

This Privacy Policy may change from time to time. If we make a change to this Privacy Policy that we believe materially reduces your rights, we will provide you with prominent notice on SK or SBA or send a notice to you by email. By continuing to use our services after those changes have become effective, you agree to be bound by the revised Privacy Policy.


If you have questions or complaints regarding our privacy policy or practices, please contact us at This privacy policy only covers information collected on and no other sites that we own or control.


Information Collected by Us

We collect user submitted account information such as name, email address, and profile photo to identify you and send you notifications related to the use of the services offered by the sites. Personal information such as name, address, telephone number(s), date of birth, nationality, email address, passport details, dietary requirements, flight arrival and departure times, etc. Statistical data. We use analytics software to help analyse the use of our website. We collect information about the computer or device you use to access our website. This includes IP address, operating system, type of browser, etc. This statistical data is about Internet browsing and does not identify any individual.



Use of Cookies and IP Addresses

Like most websites, the Sites and the Payment Gateway websites requires cookies to function properly. Cookies are small text files that reside on a user’s computer and identify you as a unique user. We use cookies to refine our services and simplify the user experience. For example, the use of cookies allows registered users to enter our Sites without explicitly typing in their email address and password every time, and it allows us to personalize your experience on the Sites by, e.g., suggesting articles you may be interested in. For these reasons we tie personally identifiable information such as your email address to our cookies. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies might be necessary to provide you certain features (e.g., customized delivery of information) available on the Site.


Transfer/Disclosure of Information


Some of the information you provide on our Sites is publicly exposed in an aggregated and/or anonymized manner unless otherwise noted. However, except as set forth in this Privacy Policy, we do not sell, rent, share, trade or give away any of your personal information. We do not share your personal information for a third parties’ promotional use. We will disclose information about individual users to governmental or judicial authorities or law enforcement agencies, or to other individuals or entities, in response to subpoenas, court orders, or other legal processes. Further, we may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or to enforce or apply the terms and conditions of this Privacy Policy.


We reserve the right to transfer your personal information in the event of a transfer of ownership of Semadang Borneo Adventure, such as an acquisition by or merger with another company. In such an event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.


We will notify you when information about you may be provided to third parties in ways other than explained above, and you will have the option to prevent such information sharing.




Semadang Kayak accounts are password-protected. We use our reasonable best efforts to protect our users’ information. If you have any questions about the security on our Sites, please contact us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it.


No method of transmission over the Internet or method of electronic storage is 100% secure. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.


You hereby acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.


Email/Direct Mail and Opt-out


Registered members of the SK and SBA can opt-out of receiving personal messages from users or notifications from us by going to the preferences section of the profile area of the relevant Site or partner website.

Unregistered and registered users that do not wish to receive emails may opt-out of receiving any communications by following the instructions contained in all emails from us.


Controlling Your Personal Information


You should be aware that when you voluntarily disclose personally identifiable information (e.g., user name, e-mail address) via reviews, messages, forums, and/or postings on SK or SBA that information, along with any substantive information disclosed in your communication, can be collected and correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond our control. Please do not post any personal information on that you expect to keep private.


Modifications to the Privacy Policy


By using the Sites, you signify your agreement to the terms of our Privacy Policy. If you do not agree with these terms, you should not use any of the. We may modify this Privacy Policy at any time. If a material change is made to this Privacy Policy and/or the way we use our users’ personally identifiable information, then we will post a prominent notice of the nature of such change on the first page of this Privacy Policy. You are responsible for reviewing this Privacy Policy periodically to ensure that you are aware of any changes to it.

Your continued use of the Sites indicates your assent to any changes to this Privacy Policy.


IT Department,
Semadang Borneo Adventure Sdn Bhd
DD 209, 1st Floor,
Batu Kawah New Township, Jalan Batu Kawah,
93250 Kuching, Sarawak, Malaysia.
Tel: +6011 6309 6899